For each of the following measures, state if they are measuring the financial, customer; internal, or learning perspective of Grub Co's balanced scorecard: (i) Profit made per burger (ii) Time taken from the customer ordering food to food being passed to the customer (iii) Percentage of employees with higher level food hygiene certificates. (iv) Percentage of burgers cooked but not sold as they are inedible.
【参考答案及解析】
Perspectives(i) Financial(ii) Internal(iii) Learning(iv) Internal
Perspectives(i) Financial(ii) Internal(iii) Learning(iv) Internal