The management of Guenguiss Cans Co runs a 'tight ship', with clocking-on timekeeping systems, close supervision and rules for everything. 'Well,' says the general manager, 'if you allow people to have any freedom at work, they will take advantage and their work rate will deteriorate'.Which of Douglas McGregor's 'theories' does this management team subscribe to?
A、Theory X
B、Theory Y
C、Theory Z
A、Theory X
B、Theory Y
C、Theory Z
【参考答案及解析】
Rationale: Theory X is the managerial assumption that most people dislike work andresponsibility and will avoid them if possible they have to be coerced and controlled to work adequately - hence the kinds of management measures described. Theory Y is the managerial assumption that people can be motivated to accept challenge and responsibility and contribute willingly to the firm - resulting in a quite different management style!Pitfalls: You really do need to know which way round X and Y are! (If it helps, think of X as a 'cross' against workers' names
Rationale: Theory X is the managerial assumption that most people dislike work andresponsibility and will avoid them if possible they have to be coerced and controlled to work adequately - hence the kinds of management measures described. Theory Y is the managerial assumption that people can be motivated to accept challenge and responsibility and contribute willingly to the firm - resulting in a quite different management style!Pitfalls: You really do need to know which way round X and Y are! (If it helps, think of X as a 'cross' against workers' names