The()istheprimarypointofco(2020年下半年系统规划与管理师上午综合知识真题解析)
The () is the primary point of contact for users when there is a service disruption, for Service Requests, or even for some categories of Request for Change.
A. Quality Management Center
B. Monitor Console
C. Development Center
D. Service Desk
参考答案: D
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