A sales team is assessed according to the number of sales calls made, number of leads generated, and number and value of sales made.Which appraisal technique is described in this example?
A、Behavioural incident
B、Rating scale
C、Guided assessment
D、Results-oriented
A、Behavioural incident
B、Rating scale
C、Guided assessment
D、Results-oriented
【参考答案及解析】
Rationale: This involves setting specific targets and standards of performance, and measuringperformance against them. Behavioural incident focuses on job behaviours； rating scales are the same as grading； and guided assessment is narrative comment on defined characteristics.
Rationale: This involves setting specific targets and standards of performance, and measuringperformance against them. Behavioural incident focuses on job behaviours； rating scales are the same as grading； and guided assessment is narrative comment on defined characteristics.