If a team is bogged down in argument, and discussion is turning hostile, which of the following types ofcontribution would the team leader seek to discourage?
A、Bringing-in
B、Blocking
C、Summarising
D、Testing understanding
A、Bringing-in
B、Blocking
C、Summarising
D、Testing understanding
【参考答案及解析】
Rationale: Blocking (or difficulty stating) is where members put obstacles in the way ofproposals: this may be a positive contribution in circumstances where the proposals are risky or unrealistic - but it is probably contributing to the problem here. Bringing-in is encouraging the contribution of others； summarising, drawing together passages of discussion； testing understanding, checking whether points have been understood. They are generally supportive behaviours, which could be used to get the team back into constructive discussion.
Rationale: Blocking (or difficulty stating) is where members put obstacles in the way ofproposals: this may be a positive contribution in circumstances where the proposals are risky or unrealistic - but it is probably contributing to the problem here. Bringing-in is encouraging the contribution of others； summarising, drawing together passages of discussion； testing understanding, checking whether points have been understood. They are generally supportive behaviours, which could be used to get the team back into constructive discussion.