What is the key contribution of the human relations approach to management?
A、Awareness of the importance of group dynamics and worker attitudes as an influence on productivity
B、Concern for productivity and efficiency
C、Proof of a clear link between job satisfaction, worker motivation and business success
D、Awareness of the many different variables that influence and constrain a manager's behaviour
A、Awareness of the importance of group dynamics and worker attitudes as an influence on productivity
B、Concern for productivity and efficiency
C、Proof of a clear link between job satisfaction, worker motivation and business success
D、Awareness of the many different variables that influence and constrain a manager's behaviour
【参考答案及解析】
Rationale: Option B is not a central concern of human relations: rather, this could apply to the scientific management school. Option C is a contribution of the contingency school. Option D has not yet been provided by any school of management or motivation theory: apart from anything else, business success depends on factors other than the productivity of the workers.
Rationale: Option B is not a central concern of human relations: rather, this could apply to the scientific management school. Option C is a contribution of the contingency school. Option D has not yet been provided by any school of management or motivation theory: apart from anything else, business success depends on factors other than the productivity of the workers.